About / Vision & Values
Vision & Values
Cole Chemical differentiates itself by offering value-added services with the products we sell. These services make us more than a vendor; they make us a valued partner by providing clients with superior value.
We train our employees to meet customer requirements, and to identify and assist our customers in reducing their costs.
We know that developing loyal customers comes from earning their trust. To earn that trust, we must be responsive, informative, dependable, flexible and friendly.
We work with honesty, integrity, independence and objectivity.
We put our clients’ needs ahead of ours.
We expect all of our employees to maintain the highest ethical standards.
We avoid conflicts between personal interests and the interests of our clients.We respect the confidentiality of our customers’ information.
We value diversity.
“We believe in the value of building relationships –between customers, suppliers and employees.”
- Founder, Donna Cole